Everything in Schedule
Due to the increasing orders and inquiries via phone and email, starting from April 2003,
MyPcCase.com will
implement new services to better serve our valued customer like you.
Speed Order Process
To fulfill customer order is
always our first priority. Our newly introduced MF (Merchandise Flow) procedure
will make your order leaving our warehouses within 48 hours, we guarantee it*.
*The guarantee of the MF
procedure is based on the following conditions:
-
The merchandise is in stock
-
The 48 hours processing time
will exclude holidays and weekends.
-
The 48 hours processing time
will also exclude any uncontrollable factors such as weather, transportation
deficiency, and etc.
Got question? Find your
answer right the way
A new page at
MyPcCase.com will
include most commonly asked questions and answers. Check this page
first before you write any inquiry or call, you may be able to find your answer
right the way.
24 hr phone service
Thanks for the newly installed voice recording system, our phone service now
become 24/7 on duty. Whenever you have question, just call the toll free
number 1-888-685-3962 to leave your name and
contact information, and a brief description of your question. Our customer
service professionals will reply your call in the order it was received.
Scheduled email reply
Ever feel that sending your
email inquiry at other on-line store like throwing a rock into the sea? You
never hear a response from them. At
MyPcCase.com, we are not only selling the
product you need, we also listen and reply. We schedule ourselves to reply
your question every day. We guarantee your e-mail gets replied. You ask, we answer.
What More?
With our systematic customer
service procedures, we saved time and overhead in building
MyPcCase.com. We
want to share this harvest with you, a 5 to 10% discount on all the items. That
means you save more!!!
And More click the Comments button at the bottom of the left side bar. Tell us your ideas and comments on
how to improve our service. Share with us your favorite item or something new
that you want us to carry. In return, we will give you a little souvenir at
your next purchase.
So tell your friends,
MyPcCase.com is always the
paradise for your PC.
